RichardMorrice's Blog

Good to be back

richardmorrice — Sat, 25 Jun 2011 12:40:01 +0000

It’s ages since I wrote anything here and it’s good to be back. I’ll keep it short today but try harder next week!

FIFA

richardmorrice — Mon, 23 Aug 2010 08:48:24 +0000

i hope we get the Football World Cup. We’ve tried before and failed but listening to the news on the radio this morning I was impressed by the quality of our infrastructure and our will to win. And it would be some good news and a further reinforcement of what makes this nation great.

Aren’t people great?

richardmorrice — Tue, 17 Aug 2010 16:37:51 +0000

I’ve been working with some colleagues today contacting small brewers who are members of SIBA. It was a quick call to chase them about their entries into a competition which we are helping to organise.

These are great people! Hard working, committed and fun to talk to. I wish I could run a small brewery! (Or perhaps not…)

Dirt is good… or is it?

richardmorrice — Tue, 17 Aug 2010 14:25:06 +0000

Persil tell me that ‘dirt is good’. They have pictures of children in their ads who look as though they have been through a commando course. Their doting parents welcome them in and Persil makes the clothes shiny and new again.

My children had better not try it

But now Dettol have set my mind whirling. I like to keep myself clean and I read somewhere that bars of soap are nasty dirty things and not to be trusted so I moved on to a nice soap pump. I really thought I was doing the right thing.

But now they tell me that there are all kinds of dreadful germs hopping about on the handles of soap pumps and that I ought to invest in one of their no touch pumps.

What shall I do? If I invest in the high tech soap pump someone else my come out with a competing product that completely upstages my new acquisition. It’s not easy living in this modern world.

Tell me what I should do – it’s too difficult for me

Is it really that easy BP?

richardmorrice — Mon, 07 Jun 2010 08:33:51 +0000

The head of BP was on the TV again last night.

He assures us that The Gulf of Mexico will be restored to its former glory after the oilspill ‘whatever it costs”.

So is it really that easy?

And what about the suffering of animals and humans – can that be wiped out as well?

Let’s think this through – the damage may be permanent – we just don’t know.

A little humility and respect for our Earth is what we need now.

Richard Morrice

Hague on the run

richardmorrice — Thu, 04 Mar 2010 10:11:00 +0000

I like William Hague. He’s got a strange timbre to his voice and he looks a little like a full size Spitting Image puppet but he has wit and humour, something that many politicians lack.

But he’s been right royally stuffed by Lord Ashcroft and it’s not just the Conservatives who will suffer. Once more the honesty of politicians is being called into question.

And we don’t need a further erosion of trust right now.

Sad to hear passing of Michael Foot. A man who lived life to the full, fought for what he believed in and treated everyone with respect and dignity. Who fills his shoes now?

Now that’s a hard question to answer…..

Richard Morrice

Thanks Sara

richardmorrice — Tue, 02 Mar 2010 12:35:11 +0000

The Balvenie Saga has come to a satisfactory outcome thanks to the help of Sara who is one of the team at William Grant. She has helped me to sort things out – thanks Sara

Thanks for your help re The Balvenie

richardmorrice — Tue, 02 Mar 2010 09:30:57 +0000

The Balvenie blog has caught your attention. (See yesterday’s blog). It’s a very clear example of a treasured brand in an indulgence market being tarnished by careless online marketing. Over many years The Balvenie had communicated with me in a way that made me feel special. Now by putting their web presence in the hands of people who either don’t care or are incompetent, or both, they have made me feel like a number and a very unimportant one at that.

If you have loyal customers who evangelise about your brand and who keep the tills ringing by buying your product keep the special relationship alive by looking after them.

You have contacted me over the last twenty four hours with similar stories and disappointments.

Keep them coming!

Richard@peopleenergies.com

Bye Bye The Balvenie

richardmorrice — Mon, 01 Mar 2010 16:50:44 +0000

I like a drop (or should I say a dram) of whisky. It runs in the family. My Grandfather came from Aberdeen (hence the curious spelling of my surname) and my father carried on the tradition. I do too and I hope that my three sons will not let the side down. There’s a whole industry in Scotland relying on people like us!

Which is why I have been an avid follower of The Balvenie malt whisky website and I was delighted when they invited me to join their Warehouse 24 club within a club.

Well I’ve been trying to join for about a fortnight now. I fill in a long form. Email it off. Get an acknowledgment and then try to log in.

IT DOESN’T WORK.

I have written to tell them but all I get is form letters saying that they are as amazed as I am in the ‘webmaster team’ and that their top egg heads are working tirelessly to put things right.

Well it’s two weeks now and I’ve given up. So you have turned a loyal customer into a moaning critic by failing to get the simple things right.

Shame on you – The Balvenie!

General Election

richardmorrice — Sun, 28 Feb 2010 11:12:49 +0000

It’s almost upon us – the General Election. Labour, The Conservatives and The Lib Dems, plus sundry others will slog it out. But how will Gordon Brown, David Cameron and the other party leaders come across?

I want this to be an election where we see a real exchange of ideas, where preconceptions are challenged and we come out at the other end with a sense of renewal and hope.

What chance is there of that?

Richard Morrice